Salon Maid Software RUN-TIME ERROR 482, PRINTER ERROR

RUN-TIME ERROR 482, Printer error

For some reason Windows cannot find your printer to be ready to print.

This error can be caused by a few different causes:

1.)  If you are using a printer that is not directly connected to the PC that you get this error on, but is instead connected on another PC in a network...

This has been traced to the fact that the space characters, within the path name, for a printer, could be a problem, for example:

• '\\Server\Printer' is OK, will print to this network printer
• '\\Server\HP Printer' is not OK, will give a printer error (482)
• '\\Print Server\Printer' is not OK, will give a printer error (482)

Solution

• Rename the printer path to remove all spaces.

 
2.)  Your printer (whether in general or because of improper Windows settings) cannot print images, pictures or graphics. It means your printer is incapable of printing anything but text (whether in general or because of improper Windows settings). It is a "text only printer" (whether in general or because of improper Windows settings).
 
Here is what you need to do and check for next ...
 
A.)  If this is true, if you have an old or simpler model of a printer, that cannot print graphics (you can verify this with your printer's manufacturer tech support), in that case you simply need to make sure to set our software to not print anything but a text receipt, so there is no need for the printer to print graphics that it cannot handle.  You need to make sure to go to "Setup" > "Invoice / Receipt Setup"  and select "NO" for printing a Logo (you cannot print a logo if you cannot print graphics).  Also select "NO" for printing a barcode (you cannot print a barcode if you cannot print graphics). Then simply submit the changes so they take affect and you will be able to print a "text-only" receipt, so it will not present a problem to your text-only capable printer.
 
B.)  If this is not true, if you know for sure (maybe from your printer's manual or talking to the printer's tech support) that your printer is capable of printing graphics, then you need to check for these two situations that are causing your Windows to think that your printer is not capable of printing graphics:
 
I.)  If you have not installed a Windows driver at all for your printer, make sure you do install one.  In other words you need to make sure that the Windows recognizes your printer first.  Make sure when you go to "Control Panel" and "Printers" that you have that printer installed in there and Windows sees it normally and there are no errors and Windows is ready for printing. When you are in this area, right-click on your printer's icon and select properties, then in the Properties Window click on :"Print a Test Page" and see if a test page prints out, if a normal looking test page comes out, this is an indication of everything being OK with your printer and the drivers on Windows.
 
II.)  Check the driver that you have installed (talk to the customer support of the maker of the driver or your printer), because many times printers are sold with these "Text-Only" drivers that only make the printer capable of printing text and nothing else. I do not know why such drivers are distributed, but they limit the capabilities of the printer to print anything but text and if you are using such a "text-only" printer driver, you will need to replace it with the manufacturer's original and proper Full Windows Driver for that printer that does utilize and unlock all of that printer's capabilities (not just printing text, but printing images, graphics, barcodes, opening a cash drawer, etc...) 
 
 
3.)  Our software is trying to print a receipt or a report to a printer and it cannot find a printer properly installed on your PC.
 
When a printer cannot be found it could be because:
 
A.) There is simply no printer connected at all and you didn't want to print receipts on the first place. (In this case you need to go to "Setup" > "Main Setup" and in the Printer Option select "No Printer (Turn off printing)" and finally click "Submit Changes" and restart the software for the changes to take effect.
 
C.) The printer is there and turned on. So it may just look like it is ready to print, but there is no proper Windows driver installed for the printer and this driver is not selected as the default printing driver in "Control Panel" > "Printers and Faxes" menu and the Windows operating system doesn't even recognize the printer.
 
So to help you fix this rather simple problem, please let us know … Do you have a printer on this PC? ; Is it turned on and plugged on to the PC and in the power outlet and ready to print? ; And finally… Are there drivers for it in "Control Panel" > "Printers and Faxes" menu and are they selected as default Printer drivers on your PC?