Salon Maid Software CAN'T SEE FULL SCREEN ON 1024 x 768 OR HIGHER RESOLUTION

Our software works perfectly on 1024x768 resolution, it was made for this resolution and we have thousands of customers using it on this resolution.  A higher resolution than this would also be adequate, the only problem is if you would have a lower resolution than 1024x768. We don't know if you have some kind of a special PC that presents the resolution in some special way that variates from the standard, or if there is something on your screen that is always there and on top of everything, covering a portion of the screen. 
Also another and most likely issue could be that the fact that your screen is too small to show the 1024x768 resolution screen at once and it only shows it partially with an option for you to scroll the screen down and scroll the screen to the right to see the rest of the entire screen. In which case your PC allows you to set the graphics to 1024x768 or higher but the screen cannot present this all at once without the need for scrolling, so the screen is not really 1024x768 capable. 
 
There could be another thing you can check on: Please go to Start on your Windows, control panel, display, settings and then go to "Advanced" and see if the DPI setting on the screen, is set to 120 and if so, set it to 96 and this should solve your problem.