Restaurant Maid Software RUN-TIME ERROR 75: PATH/FILE ACCESS ERROR
According to Microsoft Support, Run Time Error 75 is a very simple error. If you get this error, your system is telling you that it just cannot access a specific file from the software/application you are currently running because of a permission/access issue. This could result from of these three possible issues:
1. Program does not have rights or access to a file. Often this is caused when a program is trying to access a network file it doesn't have proper access to either because of network privileges or something is blocking the program. This issue can also be caused when the file is being used by another program or is read-only.
In your case, using our software, your Windows operating system is telling you that it doesn't have proper access to a file from our software either because of network privileges or because the file is being used by another program or is by accident or because of network privilege issues made read-only.
Few recommendations:
- If you are logging in on the PC that contains our software, make sure that you are logging in as the administrator or a user with full rights to read/write to the location/path of our software.
- If you are trying to use this software from a PC that is networked with another PC that actually contains our software, make sure the networking permissions and access rights allow full rights to read/write to the location/path of our software.
- Make sure that from the location you are running our software, none of its files appear read-only because of any access issues.
- If you cannot make these things work, seek help from a Windows networking professional or run the software on a single (non-networked PC with one user in windows that has all the administrators' rights).
2. Another possibility is that your Run Time Error is caused by you not inputting the correct Printer Port (maybe misspelling it or totally inputting the wrong name for it) in the Main setup area where you choose to use a Cash Drawer. And this can also be the case even if you were able to already use the software before and had it operate well before, it could be a case of someone switching the printer port (maybe if you moved the PC or printer and then when reconnecting it, you connected it to a different port then the original one). To find out if this is the case, you need to go to Main setup and set the cash drawer kicking options with the printer port that you think is correct and try to tender a sale, to see what is going to happen (this error will probably occur again). If this is the problem, the error will occur again, you can try to turn off the cash drawer option all together and tender a sale to see if the error is going to disappear. If we are correct in these assumptions, then that is your problem, you either do not know the correct port for your receipt printer or you are misspelling it (maybe adding to many characters or have some missing characters in it). To get the absolute correct printer port please go to Printer Settings in your Control panel in Windows and right click on your receipt printer's icon to select Properties. In its Properties menu, you will find your receipt printer's correct printer port and the full and correct spelling of it.
3. In Windows Vista, even if you are signed on as the administrator, you are not running your programs as an administrator necessarily (in other words you do not have full path and file access rights), unless you right-click on the given program and select the option to "run as an administrator". If this was your issue and this fixes the problem, a permanent solution would be to right click on the software title (our software) in the Windows Vista program menu (in "All programs" under our program name) and select properties, then under "Shortcut" and then under "Advanced", select "run as an administrator" and also under "Compatibility" select "run as an administrator". Then select "Apply" and "OK". This will ensure that every time the software runs on your system under your Windows Vista log-in, it is always started as an administrators program- in other words with full path and file access rights.