Restaurant Maid Software PRINTER DOESN'T PRINT

Our software prints through the windows drivers for your printer, just like every other Windows compatible software you may have on your PC. When your printer doesn't print, either something is physically wrong with your printer because it is not printing or something is wrong with the windows drivers of your printer (Make sure you have installed windows drivers for your printer).  In other words you need to make sure that the windows recognizes your printer first.  Make sure when you go to "Control Panel" and "Printers" that you have that printer installed in there and windows sees it normally and there are no errors and Windows is ready for printing. When you are in this area, right-click on your printer's icon and select properties, then in the Properties Window click on :"Print a Test Page" and see if a test page prints out, if a normal looking test page comes out, this is an indication of everything being OK with your printer and the drivers on Windows. We've had cases where printers are not printing clearly or printing something that's not well aligned or there are some other anomalies about the printout, which is when you can say that maybe the software is not compatible with the printer or something needs to be adjusted.  But if your printer does not print at all, you have a different issue at hand and that's either missing drivers or not properly installed drivers in windows or something is wrong with your printer and you need to contact your printer's reseller or manufacturer.  
 
Please make sure that you have set up our software to print by going to "Setup", then "Main Setup" and select either "Receipt Printer" or "Invoice/Form printer" and click "Submit Changes".
Also make sure when you go to our software in "Printers Setup", make sure to select the printer that you own in the "drop down" - list menu for all different print jobs.